FAQ
Typically, a standard visit lasts for 2 to 3 hours. This duration is designed to give you ample time to explore the grounds, interact with the animals, and enjoy the farm activities without feeling rushed
If you arrive late, your visit will still need to end at the originally scheduled time. This ensures that the experience for visitors in subsequent slots is not disrupted. We recommend arriving 15 minutes early
Extensions are subject to availability. If the following time slot is not fully booked, you may be able to extend your stay by paying an additional fee at the visitor center
Most of our main pathways are leveled and accessible for strollers and wheelchairs. However, some natural trail areas may be uneven. Please contact our staff for a map of the most accessible routes
To ensure the safety of our farm animals and the comfort of all guests, we generally do not allow outside pets. Service animals with proper documentation are always welcome
We recommend wearing comfortable, closed-toe shoes and clothes you don’t mind getting a little dirty. Don't forget a hat and sunscreen, as most of the tour takes place in open fields
We highly recommend booking in advance, especially during weekends and public holidays. Walk-in availability is not guaranteed, and booking through our website ensures your spot is reserved
Yes, you can choose your preferred date and time while booking. Simply select from the available slots on our calendar. We recommend booking early as slots fill up quickly during peak seasons
Yes, we limit the number of visitors per slot to ensure a peaceful and high-quality experience for everyone. By managing our capacity, we can maintain the farm's welfare and provide a more personalized experience for every guest
Cancellations made at least 48 hours in advance are eligible for a full refund or rescheduling. Cancellations within 48 hours are non-refundable but may be moved to a different date depending on availability
Yes, we offer special rates for groups of 15 or more. This is perfect for school field trips, corporate team-building, or large family reunions. Please email our events team for a custom quote
Children under the age of 3 can enter for free. We also offer discounted tickets for children aged 3 to 12, ensuring an affordable and educational day out for the entire family
The ideal time depends on the specific crop and local climate. Generally, planting during the early morning or late afternoon helps avoid heat stress for young seedlings and ensures better soil moisture
Sustainable farming focuses on producing food while preserving natural resources. We use techniques like crop rotation and soil conservation to ensure the land remains fertile and healthy for the future
Organic farming promotes healthier soil and biodiversity by avoiding synthetic chemicals. This produces nutrient-rich crops and helps maintain a natural ecological balance within the local environment
We use Integrated Pest Management (IPM), which includes introducing beneficial insects (like ladybugs), using physical barriers, and planting "trap crops" to lure pests away from our main harvests
We conduct regular soil pH and nutrient testing to ensure our crops have exactly what they need. This scientific approach helps us reduce waste and maximize the health and taste of our produce
During specific harvest seasons, we offer "Pick-Your-Own" events. This is a great way for visitors to learn where their food comes from and experience the hard work and joy of farming firsthand
Farmers face challenges like unpredictable weather and pests. We share these insights during our tours to help visitors understand the resilience and strategic planning required in modern agriculture
Irrigation provides a consistent water supply, allowing for year-round cultivation and healthy crop yields even during dry spells. We use smart irrigation to save water while keeping plants hydrated
Yes, for your safety and the safety of our animals, we ask that you stay on designated paths and follow all instructions provided by our farm guides during your tour
Yes, a fully equipped first aid station is located at the main Visitor Center. Our staff members are also trained in basic first aid to assist with any minor scrapes or emergencies
If you lose something during your visit, please head to the "Lost and Found" desk at the entrance. We keep found items for 30 days before donating them to local charities
We value your input! After your visit, you will receive a short survey via email. You can also leave a review on our website or speak directly to a manager at the farm exit